Frequently Asked
Questions
A showcase of our most inspiring projects. Each one is a journey of innovation,
passion, and bold creativity.
What services do you offer?
At Lift Agency, we provide a full range of creative and marketing services tailored specifically for the cannabis industry.
Can you work within my budget?
Yes! At Lift Agency, we understand that every cannabis business has unique financial needs. We offer flexible pricing and tailor our services to fit your budget while still delivering high-quality results. During our initial consultation, we’ll discuss your goals and work together to create a customized plan that aligns with both your budget and objectives. Whether you're a startup or an established business, we’re committed to providing value-driven solutions that meet your needs.
Do you provide revisions?
Absolutely! At Lift Agency, we value collaboration and want to ensure that the final result perfectly aligns with your vision. That’s why we offer revisions as part of our process. After presenting the initial designs or content, we’ll gather your feedback and make any necessary adjustments to meet your expectations. Our goal is to deliver work that you’re completely satisfied with, so we’re happy to provide revisions within the agreed project scope.
Do you provide after sale service?
Yes, we do! At Lift Agency, our commitment to your success doesn’t end once the project is completed. We offer after-sale services to ensure everything runs smoothly and continues to meet your expectations. Whether it’s ongoing website maintenance, updates to your branding, or support with new content, we’re here to help your cannabis brand grow long after the initial project. Our team is always available for any questions or additional assistance you may need.
What makes Lift different from other marketing agencies?
Lift specializes in industries with unique challenges, such as cannabis and wellness. We combine creativity with compliance to deliver impactful marketing strategies that help your brand stand out while adhering to regulations.
How do you create a marketing strategy for my business?
We begin with an in-depth discovery session to understand your brand, audience, and goals. Based on this, we develop a customized marketing plan that could include branding, social media, content marketing, SEO, and more.
How do you measure the success of your marketing campaigns?
We use a variety of analytics tools to track key performance indicators (KPIs) such as website traffic, social media engagement, lead generation, and conversion rates. We provide regular reports and adjust strategies based on performance data.
How much do your services cost?
Our pricing varies depending on the scope and scale of the project. After our initial consultation, we’ll provide a customized proposal with transparent pricing based on your specific needs. We offer flexible payment plans and retainers to accommodate different budgets.
Can Lift help my business grow even if we're in a regulated industry?
Yes! We have experience navigating highly regulated industries, including cannabis and plant-based wellness. We create custom marketing strategies that comply with advertising policies while effectively growing your brand.
Does Lift offer social media management?
Absolutely. We manage social media accounts on platforms like Instagram, Facebook, Twitter, and LinkedIn. Our team creates engaging content, handles community management, and develops growth strategies tailored to your audience.
Can Lift help me develop my brand identity?
Definitely. From logo design and branding guidelines to website development, we help create a cohesive brand identity that resonates with your target market and sets you apart from competitors.
How does Lift approach influencer marketing?
We connect you with influencers who align with your brand’s values and target audience. We manage everything from outreach and contracts to content approval and performance tracking, ensuring your influencer campaigns are authentic and effective.
What makes Lift different from other marketing agencies?
Our experience in highly regulated industries like cannabis sets us apart. We understand the unique challenges and opportunities in this space and provide creative, compliant strategies that deliver real results.
Can Lift help with paid ads on platforms like Google & X?
Yes! Even with advertising restrictions, we know how to navigate these platforms. We create compliant ad campaigns that drive traffic, increase visibility, and generate leads, while adhering to platform policies.
Do you offer SEO services?
Yes! We optimize your website and content to rank higher on search engines, using indirect keywords and industry-specific phrases to reach your target audience, even in the regulated cannabis and wellness sectors.
Do you require an upfront payment?
Yes, we typically require an upfront deposit before starting any project. This is usually 50% of the total project cost, with the remainder due upon completion or based on a mutually agreed payment schedule.
How do you bill for ongoing services?
For ongoing services like social media management, SEO, or paid advertising, we typically operate on a monthly retainer model. Invoices are sent at the beginning of each month, and payments are due within 14 days.
How does Lift handle currency conversions for international clients?
For international clients, we typically bill in USD. If you’re paying from another country, your bank or payment provider will handle the currency conversion. We’ll work with you to ensure the payment process is smooth, no matter where you're located.
Do you provide after sale service?
Absolutely! We provide a detailed proposal before starting any work, which outlines the costs for each service or deliverable. This ensures full transparency, so you know exactly what you're paying for.
Are your services one-time fees or subscription-based?
It depends on the type of service. One-time projects such as website development or branding are billed on a project basis. Ongoing services, like social media management or SEO, are subscription-based with monthly fees.
What payment methods does Lift accept?
We accept a variety of payment methods, including credit/debit cards, bank transfers, and secure online payment platforms. For larger projects, we also offer flexible payment plans.
How long does it take to develop a cannabis website?
The timeline depends on the complexity of the project, but most cannabis website development projects take between 6 to 12 weeks from concept to launch. We’ll provide you with a detailed timeline during the discovery phase.
Do you offer ongoing website maintenance?
Yes, we provide ongoing website maintenance and support to ensure your site stays up-to-date, secure, and running smoothly. We handle everything from routine updates to fixing bugs and adding new features.
Will my website be mobile-friendly?
Absolutely! Every website we build is mobile-responsive, ensuring a seamless experience across all devices, including smartphones and tablets.
How do you ensure SEO best practices?
We implement SEO best practices from the ground up, including keyword optimization, fast loading times, clean code, and a user-friendly site structure. We also provide ongoing SEO services to help your site rank higher over time.
How long does it take to design a logo?
On average, the logo design process takes 2-4 weeks, depending on the complexity and the number of revisions. We take the time to ensure your logo is a perfect representation of your brand.
Can you redesign an existing logo?
Yes! If you have an existing logo but feel it needs an upgrade or complete overhaul, we can work with you to redesign it. We maintain your brand’s core identity while giving it a modern and professional refresh.
Do you offer branding for new cannabis companies?
Absolutely. We love working with new cannabis businesses to create a powerful brand identity from scratch. Whether you’re starting with a blank slate or need help refining your vision, we’ll guide you through the process.
Will my logo work on both digital and print platforms?
Yes, we ensure that all logos and branding assets are designed to be used across both digital and print platforms. Whether it’s for packaging, social media, or a website, your logo will maintain its quality and impact.arency, so you know exactly what you're paying for.
What types of cannabis products do you create packaging for?
We design packaging for a wide range of cannabis products, including flower jars, pre-roll tubes, vape pens, edibles, tinctures, and topicals. Whether you’re launching a new product or refreshing your current packaging, we have solutions for all your needs.
Is your cannabis packaging compliant with laws?
Yes, all our packaging designs are fully compliant with the state-specific regulations, including child-resistant and tamper-evident requirements, labeling laws, and health warnings. We ensure your packaging meets all legal guidelines to keep your products safe and compliant.
Do you offer eco-friendly cannabis packaging solutions?
Yes, we offer sustainable and eco-friendly packaging options, including recyclable and biodegradable materials. We help brands meet consumer demand for environmentally conscious packaging while maintaining a high-end look and feel.
How long does the cannabis packaging design process take?
The typical design process for cannabis packaging takes 4-6 weeks, depending on the complexity of the project and the number of revisions. Our goal is to ensure you have packaging that not only looks great but also meets all your business needs.
Can you help source packaging manufacturers?
Absolutely. We work with a network of trusted packaging suppliers to ensure high-quality materials and finishes. Whether you need glass jars, child-resistant containers, or custom packaging, we handle sourcing to make the process seamless for you.
Can you create interactive experiences for our booth?
Yes! We specialize in designing interactive experiences that engage visitors and create memorable brand interactions. Whether it’s through digital displays, product demos, virtual reality (VR), or gamified experiences, we create immersive environments that encourage deeper engagement with your brand.
How do you ensure my booth will stand out in a crowded event space?
We focus on unique booth designs that incorporate bold branding, eye-catching visuals, and strategic use of lighting and digital displays to draw attention. By understanding your target audience and event goals, we design booths that are visually striking and aligned with your brand, ensuring you stand out in any crowded trade show or exhibition.
What kind of cannabis events do you design for?
We design booths and displays for a variety of cannabis industry events, including trade shows, expos, conferences, product launches, and networking events. Our designs are tailored to your specific goals, whether it's driving product awareness, building brand visibility, or facilitating customer interaction.
Can you help with designing promotional materials for the event?
Absolutely. In addition to physical booths, we offer virtual booth design for online and hybrid events. These digital booths allow cannabis brands to connect with virtual attendees and showcase their products in a unique, interactive format.
How long does it take to design and build a trade show booth?
The timeline depends on the size and complexity of your booth. Typically, our design and production process takes 6-8 weeks. For larger, more elaborate booths, the timeline may be extended, but we always ensure everything is ready before your event.